About Us

Language and Cultural Competency Statement

Our son came to Rimland ten years ago. Our family has watched him thrive with the care and support from the Rimland staff. I feel we are one big family and I am grateful for the support I have received.

— Rosemary Milton, Parent
Language and Cultural Competency Statement

Rimland’s philosophy includes linguistic, cultural competence and diversity plans for all funded programs. This plan includes clear goals, outcomes, policies and procedures related to the provision of culturally and linguistically appropriate services for persons with Limited English Proficient (LEP) or individuals with hearing, vision and verbal challenges. This assistance is to ensure meaningful access to and an equal opportunity to participate fully in all the services Rimland offers including, activities, programs or other benefits administered by Rimland. Rimland’s plan includes many goals to keep improving our diversity efforts and equal opportunities from all sides of the agency. Our website is key in notifying current and potential stakeholders about the availability of language assistance we offer at no cost.

Key points of contact for individuals looking for services will always be provided with Rimland’s Right to an Interpreter placard which gives a choice of thirty four languages for interpretation services, including American Sign Language (ASL). This placard is our resource to ensure all individuals receive the assistance needed at no cost to them and is located on our website for use, at our main office reception desk, as a verbal recording on our main phone line, at our DT site and in our homes. All requests are met immediately and or within 24-48 hours. These services are provided for all stakeholders as part of our framework in which they receive policies, procedures, and trainings in diversity and equal access.