Rimland Logo
MAIN OFFICE: 1265 Hartrey Avenue, Evanston, IL 60202
Voice/TDD: (847) 328-4090 Fax: (847) 328-8364

employment opportunities

Main menu

Skip to content
  • About Us
    • Our Mission
    • Our History
    • Video – 45 Years of Service
    • Our Board
    • Equal Opportunity and Access Policy Statement
    • Language and Cultural Competency Statement
    • Annual Report
    • Impact/Financials
    • Corporate Donors
    • Partners
    • For Staff
  • Our Services
    • Our Approach
    • Residential Living
    • Residential Renovations
    • Health & Wellness Programs
    • Community Day Services
    • Community Inclusion
  • Get Involved
    • Donate
    • Endowment Fund
    • Volunteer
    • For Guardians
    • Job Applicants
  • News
    • News
  • Contact Us

News

Tags

BQM
DHS


Rimland completes quality management survey
November 1, 2016

quality-control-1257235_640

On October 19-20, 2016, Rimland completed a portion of our annual Bureau of Quality Management (BQM) survey. This annual survey is conducted under the Department of Human Services (DHS) in two parts. Part one pertains to medication management for individuals we support and part two pertains to the individual’s environment, their services, and their personal outcomes. This survey is in addition to our annual Developmental Training and three-year CILA survey conducted by DHS, which we also recently concluded successfully. However, unlike these program surveys that you may have heard or recently read about, BQM does not award outcome percentages or a level of compliance. Instead, BQM uses a unique, person-centered and support-driven tool to guide the agency’s outcome or “level of compliance,” if you will. In short, at the conclusion of the survey, BQM announces whether the agency was fully compliant or if a Plan of Correction is needed to be in compliance, which shall be reviewed by the DHS Quality Review Department.

With that said, on October 19-20, DHS Bureau of Quality Management arrived (unannounced) to conduct the portion of the survey pertaining to the individual’s environment, their services, and personal outcomes. During this survey, we received great feedback and knowledge of what is to come in the future from BQM and how it will benefit those we support. At the conclusion of the survey, Rimland received the wonderful news that we are in full compliance!

 

Tagged BQM, DHS

© 2023 RimlandFor Staff

MENU
  • About Us
    • Our Mission
    • Our History
    • Video – 45 Years of Service
    • Our Board
    • Equal Opportunity and Access Policy Statement
    • Language and Cultural Competency Statement
    • Annual Report
    • Impact/Financials
    • Corporate Donors
    • Partners
    • For Staff
  • Our Services
    • Our Approach
    • Residential Living
    • Residential Renovations
    • Health & Wellness Programs
    • Community Day Services
    • Community Inclusion
  • Get Involved
    • Donate
    • Endowment Fund
    • Volunteer
    • For Guardians
    • Job Applicants
  • News
    • News
  • Contact Us