Like so many other parents who have disabled adult children, I started to visit various agencies and came across Rimland. Although letting my daughter live somewhere else was maybe the hardest choice in my life, I knew it was the best decision for her. Within the first day she was with Rimland, she adjusted so well. Every time I visit her at her group home, she is smiling and happy. I can never thank Rimland enough for the kind loving care they provide.

— James Medin, Parent
Work in progress
Look, Ma: no paper!

Look, Ma: no paper!

Work continues on the expansion of Rimland’s web portal. In August, we announced the integration of our employee recruitment system into the portal. Now, in October, we have begun testing a new phase of the project: incorporating six administrative processes into the portal, include processing medical leave requests, schedule changes, employee grievance forms, and meeting requests. With the goal of going “live” with this functionality later this month, the testing allows employees a trial period in which to access and submit “test” forms online, interact with supervisors and colleagues, and offer feedback on the experience before the processes are finalized.

The developments have been especially exciting for CEO Pamela Watson, as it has been her vision for several years to move the organization toward paperless administration and to create in Rimland’s web portal a “one-stop shop” for staff, families, and the public.


The Portal’s Progress
A paper-free future....

A paper-free future….

Beginning with our rebranding process and the launch of our newly designed website, Rimland has been working since 2012 to build a comprehensive website infrastructure – a web “portal” – and transition to a paperless administrative process. Over the past year, the transition has continued steadily to incorporate various human resources components into the portal. In summer 2013, Rimland began working with Ascentis software system to incorporate Rimland’s payroll, managers’ and employees’ self-service (permitting staff to access time cards, to view the employee handbook and other company policies, and to view and edit contact information, etc.), and timekeeping – Rimland now uses biometric (fingerprint) time clocks at all of our locations – into the portal. “We were drawn to Ascentis because of their innovative and all-inclusive system,” explains Associate Executive Director Tina Jones. “They continue to evaluate the needs of the consumer and expand their brand to meet that need.”

The most recent component to be integrated into the portal is our employee recruitment system, which went “live” on the portal on July 16, 2014. The system allows Rimland to manage applicant data online, including contact information, referral source, résumés, references, etc. The recruitment component is the first phase of a two-part process.  The second phase will allow the organization to complete the entire hiring process via the portal, from submission of an application (through Rimland’s website as well as via external employment websites such as Careerbuilder, Illinois Job Link, Indeed.com, etc.), to the signing of the notice of employment. Upon selecting the position an applicant would like to apply for, s/he completes a pre-screening questionnaire. If the applicant meets the position requirements, s/he moves on to the application. Once an application is completed, Rimland supervisors may review the application and make notes in the system regarding each applicant. Supervisors will be able to track an applicant throughout the hiring process to remain up-to-date on the applicant’s employment status. Finally, the system will be able to generate reports to determine applicant source summaries and demographics to assist the organization in determining where and how recruitment efforts are best deployed.

Our work with Ascentis software is only one way in which we are improving the capabilities of the portal for the benefit of our staff and the entire Rimland community. Please visit our website often for updates on the ongoing expansion of our web portal.